Privacy Policy (Australia – Privacy Act 1988 (Cth))
Last Updated: 13/4/2026
- Introduction
This Privacy Policy outlines how Au Prospecting (“we”, “us”, “our”) collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
- What is Personal Information?
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
- Types of Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Address (billing and shipping)
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Purchase history
- IP address and browsing behaviour
- Any other information provided directly by you
- How We Collect Personal Information
We collect personal information in a number of ways, including:
- When you make a purchase or enquiry
- When you create an account
- When you subscribe to newsletters or marketing
- Through website cookies and analytics tools
- When you contact us via email, phone, or online forms
We will only collect personal information by lawful and fair means.
- Purpose of Collection
We collect, hold, use, and disclose personal information for purposes including:
- Processing orders and transactions
- Delivering products and services
- Customer support and communication
- Improving our website and services
- Marketing and promotional communications (where consent is given)
- Complying with legal obligations
- Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Personal information is stored:
- In secure electronic databases and systems
- On servers hosted in Australia or overseas (see Section 8)
- With access restricted to authorised personnel only
Security measures include:
- Secure Socket Layer (SSL) encryption
- Password-protected systems
- Firewalls and anti-malware protections
- Regular system monitoring and updates
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
- Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
- Disclosure of Personal Information
We may disclose your personal information to:
- Payment processors
- Shipping and logistics providers
- IT service providers and hosting services
- Marketing and analytics providers
- Government or regulatory authorities where required by law
AU Prospecting will not sell or rent your personal information.
- Overseas Disclosure
Some third-party service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or equivalent standards.
- Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect information about website traffic.
You can manage cookie preferences through your browser settings.
- Direct Marketing
We may send you marketing communications where you have consented or where permitted by law. You can opt out at any time by:
- Clicking the “unsubscribe” link in emails
- Contacting us directly
- Data Breaches
In the event of a data breach likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act by:
- Notifying affected individuals
- Reporting to the Office of the Australian Information Commissioner (OAIC)
- Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us. We will investigate and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
- Contact Us
For any privacy-related enquiries or requests, please contact:
Sandford Group – Trading as AU Prospecting
Email: info@auprospecting.com.au
Phone: 0414 181 933
Address: P.O Box 761, Caboolture QLD 4510
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Acknowledgement:
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
